Refund Policy
At XcellsMath.org, we want to ensure that all of our users are satisfied with their experience. Please review our refund policy below.
1. Subscription Fees
All subscription payments made to XcellsMath.org are non-refundable. By subscribing to any of our plans, you acknowledge and agree that there will be no refunds issued for any subscription fees paid, regardless of the reason for cancellation.
2. Account Cancellations
If you cancel your subscription, access to the service will continue until the end of the current billing period. No partial refunds will be issued for any unused portion of the subscription.
3. Exceptions
In exceptional cases where there is an error in billing or an issue with the service that is directly caused by us, we may provide a refund. Refund requests must be submitted within 30 days of the transaction and will be reviewed on a case-by-case basis.
4. How to Request a Refund
If you believe you are eligible for a refund or have questions about your subscription, please contact us at xcellsmathsupport@proton.me. We will review your request and respond as soon as possible.
5. Changes to the Refund Policy
We reserve the right to update or change this Refund Policy at any time. Any changes will be reflected on this page, and we encourage you to review this policy periodically.